Responsible Gaming

Gambling is Entertainment, Not Income

Gambling should always be a form of entertainment — a fun activity you choose to do with money you can afford to lose. It is never a reliable way to earn money, pay off debts, or solve financial problems. Always approach gambling with a clear budget and time limit, and never chase losses.

Age Verification

You must be at least 18 years old — or the legal gambling age in your jurisdiction — to play on GameZone App or any gambling platform. In the Philippines, the legal age for most gambling activities is 18, but some forms may require you to be 21. Always verify the local legal age before playing. Underage gambling is illegal and can have serious consequences.

Warning Signs of Problem Gambling

If you recognise several of these signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses — trying to win back money you’ve lost by gambling more
• Hiding gambling activity or lying about time and money spent
• Borrowing money, selling possessions, or using funds meant for essentials to gamble
• Neglecting work, studies, family, or social responsibilities because of gambling
• Feeling restless or irritable when trying to cut down or stop
• Gambling to escape stress, anxiety, depression, or other problems
• Losing interest in hobbies or activities you used to enjoy
• Repeatedly failing to control, cut back, or stop gambling
• Experiencing feelings of guilt, shame, or hopelessness after gambling
• Lying to cover up the extent of your gambling

Self-Help Tools

GameZone App and most responsible gambling platforms offer tools to help you stay in control. Use them regularly:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month
• Loss Limits: Cap the amount you are willing to lose over a set period
• Reality Checks: Set timer alerts that remind you how long you’ve been playing
• Session Time Limits: Automatically log you out after a chosen period
• Time-Out / Cool-Off: Take a short break (24 hours to several weeks) from the platform
• Self-Exclusion: Block yourself from gambling for a longer period (months or permanent)
• Account Closure: Permanently close your account if you decide to stop gambling

Contact GameZone App support to activate any of these tools or for assistance with self-exclusion.

Support Organizations

If you need confidential help, advice, or someone to talk to, reach out to these professional organisations. Help is free and available in your language.

Philippines

• PAGCOR Responsible Gaming Program – Official Philippine gaming regulator providing responsible gambling resources and support. Website: www.pagcor.ph
• Gamblers Anonymous Philippines – Peer support meetings across the country. Find a meeting: Gamblers Anonymous International Locations

United Kingdom

• GamCare – Free phone and online support for anyone affected by gambling problems. Website: www.gamcare.org.uk
• GamStop – Free self-exclusion scheme for UK-licensed gambling sites. Website: www.gamstop.co.uk

Australia

• Gambling Help Online – 24/7 free and confidential support, counselling, and self-help tools. Website: www.gamblinghelponline.org.au

Canada

• Responsible Gambling Council (RGC) – Prevention, education, and support across Canada. Website: www.responsiblegambling.org

United States

• National Council on Problem Gambling (NCPG) – Helpline, resources, and treatment referrals. Website: www.ncpgambling.org

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education, offers gambling addiction support and information. Website: www.bzga.de

Other Countries

For other jurisdictions, search for your country’s national responsible gambling helpline or visit BeGambleAware for international resources and links to local support.

Need Help? Reach Out Today

If you or someone you love is struggling with gambling, please do not wait. Problem gambling is treatable, and help is available — free, confidential, and without judgement. Contact one of the organisations above, activate self-help tools, or speak to a trusted friend or professional. You are not alone, and recovery is possible.